
Business Support
1. CONTACT DESK: Handling inquiries (email, phone), initial hearing (Business Carte preparation)

2. APPOINTMENT: Schedule management (visits, on-site inspections, Teams meetings, etc.)

3. Quotation Management: Study of optimal location (and pricing) for production, preparation & submission of quotations, management of quotation validity
* Production countries: Vietnam, Japan, Thailand, Singapore, Malaysia, China

4. Order Management: Confirmation of purchase orders, quotation details, and delivery schedules

5. Production Management: Preparation of production instructions, translation of technical drawings

6. Progress Management: Coordination with PMC, conducting internal/external patrols (process progress & quality control)

7. Quality Control: Guaranteed under YAMAICHI GROUP quality standards

8. Shipping Management: Delivery schedule management, preparation of invoices, shipment arrangements

9. Export Management: Trade administration, storage of export-related documents

10. AFTER FOLLOW-UP: Regular communication, hearings, identification of improvements/issues, uncovering potential needs
